Urgent Mental Health Care
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Took my son in for assessment and counseling. Andrea was so nice and helpful. All the staff were very nice. Clean place and they even offered us water and snacks while we waited.

Okay yall hear me out I know nobody likes going here because usually you’re not going because you’re having a great day but nonetheless my experience was great! I went in because I needed a bridge script. They were quick, they made sure I was well informed and can I just brag on Chris for a little bit! Chris is a patient navigator who helped me out with resources to find a consistent mental health provider. Not only did he arrange me a ride through my insurance which nobody here has ever took the time to do, he provided me with MTAs phone number, asked for MTA to accommodate me by letting me wait inside for my ride cause it’s freezing out but if you know MTA you know they don’t care. On top of that he just overall made sure I was good offered me water the whole 9 yards and before I used to dread coming here but Chris made the experience something great tonight. Thank you Chris!

Yes mind 24-7 is a plus for the community.. They offer a myriad of programs from mental health evaluations to programs that help with housing, food and therapy. In addition, they have an abundance of community resource information. The staff here are knowledgeable and very caring about your needs.. Remember that the only way to get the help you need is to be open and honest about what is going on your life. Furthermore, you have people like Andria who works here that really cares about the people who come in here to get the help they need .

This place was wonderful. My life experience makes most places a bit scary. However, I felt taken care of from the front desk to the amazing staff behind the doors. I'm glad a place like this exists to get you in between care. They are VERY trauma informed and I am really impressed. I would take anyone I love here. I'm so glad someone I love took me here.

Andrea made this first time experience easy. The way she juggled things and had so much grace was fascinating and comforting in this stressful situation. Pray for us, especially my grandkids. I believe in God and know joy will come. Sharon Scroggins

Andrea at the front desk was very professional, friendly, and thorough. She explained everything that would be happening throughout the process and made us feel welcome.

Mind 24/7 was a life savor for me last night, when my son got out of a 72 hour hold and needed meds ASAP! The staff and doctors were all AMAZING 🤩 and I have already let all my fellow healthcare workers know that we finally have an urgent mental care !! Thank you for helping me, help my son 🥰

I was struggling tonight and need to get some help and I felt safe and welcomed when coming into this facility. I’m not sure why there are many negative reviews, but they made me feel heard and help me every step of the way. I can’t recommend this place enough and how much it helped to have someone to talk to today after a rough day.

My son came to 24/7 after an episode at school and trip to the hospital. They really helped us with a game plan. 3 year later now my son is doing really good

I want to share my experience because everybody's experience is different especially during something so sensitive for our children but I am 8 months pregnant and the experience I experienced was very great I'm 8 months pregnant so they greeted me very well they also allowed me to write a letter to my son although I couldn't see him after driving almost an hour to sign papers for my child all the staff greeted me were very respectful up until the time I walked out with my family thank you for making this experience great for me and my son especially Funaki and ALL THE STAFF THAT ASSISTED ME THAT DAY THANK YOU 🙏🏽 may God bless you and your Families always

I've had both my kids at this location and I am so impressed. The staff is absolutely amazing and Andrea Lance was a pleasure to meet! Thank you for all you do!🥰🥰🤗

Muy buena experiencia,excelente trato! Sientes el apoyo hacia ti y tus hijos... Andrea muy buena te trata como su propia familia es muy amable y cuidadosa te habla en español te hace sentir en confianza y te trata muy bien gracias 24/7 por su apoyo y cuidados!!!

Peace of Mind... 24/7 The staff at this location is exceptional and attentive, even during the wee hours of the morning. The waiting room is both pleasant and spacious. Though there was a bit of a wait to see an in-person provider (as opposed to the telemedicine option), it's well worth it for the care of a skilled and compassionate cognitive psychotherapist.

Andrea the patient liaison was the sweetest person I had delt with all day trying to get my relative into a detox facility. She was not rude in any way and you could tell she was not there just for a check you could tell she genuinely cared. Thank you Andrea

Well this was a very tough journey for the person involved. They have been suffering for 5 years and up to this point refused the idea of going to a mental health facility. After loads of encouragement and realizing she isn't getting better she accepted the idea of trying the facility. I can honestly say I don't think things would have went as well as they did if it weren't for Dr Kevin. He is exceptionally good at his job. Thank you very much Dr Kevin you've definitely changed someones life and mine for the better today.

I must say that I was so uneasy going to Mind 24/7 for assistance, however, Andrea the patient Liaison helped ease our concerns, listened and was very informative and reassured us that the process is strictly voluntary and if we feel uncomfortable in any way to say something. The process was easy and all concerns were addressed, help was provided as needed. I appreciate facilities like this that provide assistance 24/7 to address all mental concerns and provides assistance as needed. We were welcomed and realized that it is okay not to be okay sometimes, WE WILL GET THROUGH IT TOGETHER. Thank you Andrea and Mind 24/7 staff!!!!!!!!!!

absolutely amazing, i felt well respected by Andrea at the desk. she was very helpful with getting me checked in. her personality was well above what i would expect from any staff at a facility such as this considering that a lot of places hold your past against you and treat you different most the time that they find out your a addict, or have been one in the past. Jessica, the young lady that did my vitals was very professional, not one thing i could negatively say about her. over all, i felt very welcomed and relaxed, i definitely will recommend mind 24-7 to everyone i know that is going through psychiatric help or anyone that is taking meds or needing them. very pleased!!!! 🙂

I very hesitant to come to this place. Soon as I came in Andrea just made me felt secure. The staff is understanding, treated everyone as equal just makes me want to continue to come back.

The caretakers were very attentive, they made sure my step son was heard. Intake was quick and easy. There was a short waiting period, but they made sure we were comfortable and were checking in with us periodically. The nurses, practitioners and Drs were professional, helped us as parents understand our child’s emotional needs and the process/stages of what we should expect. I’d definitely recommend to anyone needing help with behavioral/mental health issues.

Our first time ever visit and id give them 10 stars if i could. Brought my child for an emergency. We were processed in and out with no delays. From the front desk to the staff and the NP we spoke to, just amazing. My child felt safe and heard. We appreciate everything! Thank you for the resources and support.

What can I say the best place for mental health I’ve ever been to honestly. One tip if you do have anxiety and don’t want to wait go there early in the morning like 5am and I was the first person to be seen very nice and comfortable non judgmental place and got me on meds also one more tip if you live in Phoenix there is a grant where the appointment is free amazing

Ive been getting my care ie my medicine every 14days and ive been in crisis and they helped me every time. And you don't have to worry they will help you.

What a great place with great people especially PCC Darryl! He was so kind polite brought me snacks and made me feel so comfortable! I'm so grateful this place exists! Thank you to the staff but especially Darryl

Extremely impressed and love the fact this is an ‘Urgent Care’ for mental and behavioral health. They were wonderful with my teenager son.

After my a job ended and I found myself w/out insurance I went off my meds for 5 months and then had a relapse. None of my doctors would refill my prescription. My family doctor wanted me to have another psych eval. La Frontera said it would take at least 3 weeks to get me back on my meds. If it was not for Mind 24-7 stepping up when no one else would, I don't know where I'd be today. With their help I was able to stabilize and get back on my meds the very same day. These people are angles and I will forever be grateful!

The woman at the front desk was very calming and helpful making the process more comfortable. The staff was also very helpful in providing the resources I needed.

This place was a lifesaver! I moved to Phoenix from out of state and ran out of my medication and my previous doctor would not send me a refill. I had just started my new job so my health benefits had not kicked in yet. The staff here is very courteous and so nice. Every person I encountered genuinely cared for my well being. They walked me through the process of getting established without delay. Refilled my prescription and set me up with a local mental health facility for follow up care. I believe they should have one of these facilities in every city of every state.

So impressed with this place. Came here for my adult son who has schizophrenia and just moved here, but forgot his meds in Idaho. The doctor took over an hour with us and was such a good listener, very knowledgeable, and could tell she really cared (her name was Jane). She took time to learn about my son and went through pros and cons of medication options. Then they had someone come in to set him up for therapy and community resource options (Chris)…. He was also so caring and helpful. They both spoke to my son like he was a real person and made sure he understood things and complimented him. My son left there feeling more hopeful and like he mattered. So cool. The people at front desk were also so kind. The place was clean, well-organized, and professional. Before coming here we went to a different place where we waited for 3 hours just to be told there were no doctors available. Ugh. This place was a night and day difference. Thank you to the owners who obviously made it a point to hire caring, knowledgeable people and up the bar for our community’s mental health needs!

I was nervous initially reading reviews but I had a fond experience! Enjoyed my first visit there and received the listening ear I needed and they provided me resources and answers to why I am the way I am and how to resolve it… thank you.

Without Mind 24-7 my nephew would not have received the help he needed. He is now mentally stable and 5 months sober! Thank you so much, especially Njeri!

Just got back home after spending about 10 hours there. I had a great experience. I was in distress from panic attacks and claustrophobia. I was seen within 15 minutes and evaluated. They let me decide if I wanted to be admitted or not. They recommended I should. So I did. They gave me some meds and let me stay in a room with other patients and a worker. There was always someone in the room. When I was feeling better I decided on my own to leave and they gave me listings for therapists , gave me a prescription til I can get one from a therapist. They were kind and caring. Kevin the provider listened to me and was a great help. Delerree the nurse was kind and caring. Kaylee the navigator was also very kind and checked up on me periodically. They all did actually. And Jared the tech was a really nice and kind guy. He explained everything before he did it and I really appreciated that. He also sat in the room for hours watching over the patients and he made me feel safe and secure. I feel better knowing if I’m in crisis again I have a place to go. And I feel better that they ALL did their best to help me not just today but for the future to find the help I need. Thank u all !!

I am new to Arizona and I was referred here for some increasing concerns with my daughter. This type of practice and their services are needed everywhere. In Rhode Island where I am from there are only two option for your child’s behavior and mental health. You wait months and months to get an appointment with a limited available provider OR you have to go to the emergency room. And if you are already managing concerning behaviors that wait is torture. - I couldn’t be more appreciative for this facility. I didn’t wait any longer than I imagined. The staff on duty were all happy and helpful. We saw Paula who took her time gathering information and asked questions to get the best assessment and recommendations. She explained her recommendations and thoughts without rushing. I felt such a relief of the intense anxiety I had re: my daughter and her well being. It is not possible to magically fix these types of concerns but it definitely gave me peace knowing what might me the cause of these worsening behaviors and having a plan of action in place made me feel confident that we are optimistic and happy we are not wasting time. We could immediately begin the steps to her treatment and move forward. This model is an amazing option that needs to expand into every area of the US so more families have this tool when in a crisis. I also feel amazing knowing if for any reason her situation worsens despite our efforts, I will be able to bring her somewhere that will guide us both through the problem.

Almost 4 weeks ago, I took my 21 year old daughter into the Glendale location. She was at her lowest low, and I just didn't know what else to do! So, I just started calling clinics in the area to see who could help us. My eldest daughter sent me info on MIND 24-7, I thought... well, let's try it out! We got there, and the young woman behind the desk was wonderful! We anxiously waited in the waiting room... within 20 minutes, we were taken back. They did her vitals than we sat down for about an hour with a therapist at the clinic who broke down what they could do for her, set up a plan of action, gave her some low dose (her choice) medication for 14 days. The gentleman who took care of her was very sensitive to my daughter's needs. Very informative and knowledgeable! We both really liked him! 2 weeks went by so fast, and we went back for her re-eval and refills on her meds. We didn't get to see the same Dr, but we did get to see the same FDA! She was smiling, because we were smiling!! She says, "I'm so glad to see you smiling!" She is just wonderful! They ALL are!! My daughter is doing great! She's also doing a 90-day therapy with them, too! I can't even begin to thank everyone there enough! Literally saved her life!!! I will forever be grateful to you all!! I would HIGHLY recommend MIND 24-7!!!

As someone who struggles with mental health and with a new found fear in hospitals Mind 24-7 has been helpful, kind, and understanding throughout the entire process. My meds were called in immediately, they are prompt and efficient. Especially Njeri and the front who is the kindest and most helpful person.

This place is helping me and others I know tremendously. My counselor was Jordan, and he helped me tremendously. thank you!

I personally love this facility. My PCP was giving me ssri's (antidepressants) and they were not working for me, one gave me a life threatening allergic reaction. The other just made it worse. My mom told me about this place, and I contemplated so many times to go. Afraid of the judgment. They don't judge you, they actually help you. So thankful for Mind24/7. 💙 Will keep going here until fully or mostly better.

I thank God for mind 24/7! Mental illness is so over looked and so many people with MI do not get the proper care they deserve! My sister was treated here and cared for and treated as she should be treated with her mental illness? Thank you mind24/7 you are a blessing to all!

Esmeralda , Mike, Chris , Ruben saved my life tonight. THANK YOU. If your primary care provider isn’t taking you seriously come here !!!

Quite a wait, but everyone was safe, kind and professional. They listened and prescribed and included resources and CM exit counseling. The Practitioners were good, the CM great and Roosevelt, at customer care support is stellar. He went extra and helped sort out an insurance coverage issue. This kind of open case and more outreach to the homeless could bridge the gap in both directions and be real change for good.

I didn't have insurance and I was at a loss as to what to do about my manic episode that was progressing. The receptionists were very professional, the medical staff were very kind, and I received the care I needed and they are sending a bill to my house instead of charging upfront. Excellent staff and great experience. 100000000000000/10

Had to take son with having delusions and they were so wonderful to him. Teri np, nurse John and front desk very professional and got him better after over night stay. Thank you!

I would definitely recommend Mind 24/7 to ANYONE going through a crisis situation. I was going through a crisis situation of my own and I felt like giving up on life. I was in a horrible mental place. And I was referred by a friend of mine to go to Mind 24/7. I was extremely skeptical about going because I've been to other places that treated me horribly and inhumane and treated me like I was crazy. I'm so glad I called Mind 24/7. They took my call immediately and seemed very polite. Then my friend drove me there. I was greeted by the front desk staff as soon as I walked in. I gave them some of my information and they brought me back immediately. I spoke with the intake staff and they explained everything to me in a very polite and professional way. Then I met with a provider to explain more of my situation. They all seemed to really actually care about my well being. I wasn't used to that. Because like I said before. All the other places I've been treated me like a crazy, psychotic person. I felt very comfortable with the staff at Mind 24/7. They were ALL caring and professional. I was treated like a human being. They were all very authentic. It didn't seem fake or it didn't seem like they were only acting like that because it's their job. I felt very comfortable with all the staff. If you want to be treated with respect and real actual care, I would recommend to anyone and everyone call Mind 24/7 if they're going through a crisis. I'm glad I did.

I took my daughter here for urgent psychiatric care and they were great. I have unfortunately been through this process with many other agencies before and Mind 24-7 was the quickest, cleanest, and most professional place we have gone to. I am hoping we never need to utilize their services again, but if we ever do, we will be going there.

Flora and everyone else at Mind 24-7 was amazing when my son was having behavioral problems. I was taken seriously and listened to and he was diagnosed the same night and the next day he was sent home with a treatment plan and the medication he needed. Will definitely recommend to friends and family!

the experience was excellent , we ran out of medication and the next appointment was not until next month , mind 24/7 step up to the plate, got hold of what was needed and fill my daughters meds.

They are very kind and understanding. The Psychiatrist actually listened to my daughters issues and were very empathetic, and they asked if we were ok and the assistants very friendly and listened to us. Don't take this the wrong way BUT I wish we don't visit again for a long while. Lol. If I compare Mind 24/7 to the other services my daughter had to have... Mind is way better more compassionate and actually listen and doesn't interrupt. The Dr's and assistants are very helpful and wonderful.

The staff and providers here are AMAZING !! They are knowledgeable, friendly, and very helpful. They made us feel welcomed and comfortable with going through this process.

They were very helpful and attentive to my son. It was an easy process as well. I would definitely recommend this place to anyone that needs a bridge in between doctors or if it's just a help. I loved the staff!

I was so very surprised how, nice, professional, clean and quick they are. I have had two family members come in for help multiple times, and every time, they helped a ton. I feel so blessed for thier help.

I needed help same day for my 12yr old daughter. I have gotten help from many many places for my oldest(16yr old) daughter and this place did not exist when we were navigating through different psychiatrists, therapist, short term and residential treatment centers. I wish it would have been! This by far was the easiest, quickest way to get immediate help. No-its not long term and we have follow ups scheduled with her pediatrician and with a different psychiatrist to continue care long term but I needed help today and they were there. There are not a lot of options (let alone good options) for child/youth mental/behavioral heath and this facility was a blessing today. The psychiatrist talked with me and specifically talked with my daughter about how she was feeling and I couldn't be more grateful. Every staff member I came in contact with was kind and helpful. Thank you.

This place is great I was able to be seen right away. The staff was very kind and courteous they gave me something to eat and something to drink. The provider was also kind and helped to get me on some medication this place is a blessing. I give it 5 starts and 2 thumbs up:)

This is by far one of the best psych facilities in Arizona. Ive made my rounds across the valley and this one really stuck out to me and they even helped me during the process of moving. Very clean and the staff is amazing.

Dr. Roy was amazing this place is so incredible. Everyone was so nice and kind!!!! This place is going to save lives!!

Great service and truly helpful. Everyone was kind and understanding. I was able to get the help I needed. All the resources to help me were also provided. I’m grateful for Mind 24/27.

The staff here are so kind and supportive. They did such a great job of taking care of me. If you are having mental health issues I would definitely recommend going here.

These people are providing a wonderful service. If it was not for them, I would not be able to get the medication I need, because I lost my health insurance. I was treated with absolute respect.

Very well treated and helpful Only downfall would be that this is only location to get your medication We need more services like this!!!

The staff here is so kind, and they make the facility feel so welcoming. I would recommend this place to any who is struggling with mental health.

Definitely recommend if you or someone you know is mentally struggling. They see both children and adult. The cost is covered by insurance and/or by the thoughtful and necessary grants they receive. They run a very efficient and professional service for all the community. The answering service was extremely helpful and respectful. The front staff are extremely welcoming and caring. They greeted us quickly and got right to us. The back staff helped us exactly in our needs and set us up with a plan for ongoing needs. We are finally getting help that we have been needing for so long but didn’t know how to get. It’s so relieving to have somewhere to go for the mental needs. The facility is clean and professional. If you need help, call them or walk in. They will work with you and help you!

This is a really good facility, they are beyond amazing with the kids! Very understanding, kind, and you can tell they had really good training when it comes to dealing with children that are having tantrums and behaviors. They allow you to check up on your child as much as you want, knowing that some parents will have separation anxiety from being away from there children. I would recommend this facility to anyone that has a child with behaviors that's not controllable. The staff is amazing and you can see that they truly care!! Mind 24-7 in Mesa A+ facility!!!

They took care of my daughter right away as she was out of meds. We liked the service. Great job Mind24-7

I was treated with respect and compassion while going through a stressful live event. Thank you for all your help

I was very impressed with the doctor she felt my despair and read my body language ..And listening to my true expectations.And gave me alternate avenues to use.

I am so impressed with Jordan, the therapist who was assigned to me. He is kind, caring, smart, and very supportive. I have learned techniques, such as mindfulness, that have improved my life and made me a happier and more well adjusted person.

no complaints. they listen here and help, unlike so many places. you can walk in and get meds adjusted and get on with your life. if you need inpatient they do that too

This place was by far one of the best, prior to this my daughter was in CBI it was a very traumatic experience for her. Mind 24-7 was nothing like this, they were quick to get us back, professional, courteous, and I felt like they listened to my daughter and myself. It was clean, the rooms when they take you back are private and the staff seemed like they really had my daughter's best interest at heart. Thank you for professionalism and compassion.

We're happy and proud to take all patients, youth and adult, suffering from acute mental illness in our community. As the name suggests, we're open 24-7 and we're here to help you live your best life!